We are seeking an experienced IT Administrator & Zoho Developer to manage and enhance our Zoho suite and support our insurance technology platforms. The ideal candidate will have hands-on experience with Zoho development (Deluge scripting, custom workflows, APIs) and a solid understanding of IT administration, user support, and system integrations.
Key Responsibilities:
🧩 Zoho Suite Development & Administration:
- Develop, customize, and maintain Zoho apps such as CRM, Books, People, Creator, and Projects.
- Implement custom workflows, functions, and automation using Zoho Deluge scripting.
- Manage user roles, access permissions, and security settings within the Zoho environment.
- Train users and provide ongoing support to drive effective adoption of Zoho tools.
🔧 Insurance Tech Platform Support:
- Administer and support core insurance management systems used in day-to-day operations.
- Handle data integrity, migration, and backups for insurance tech platforms.
- Ensure compliance with documentation and reporting standards relevant to the insurance broking industry.
🔄 Integration & Automation:
- Integrate Zoho apps with third-party systems using APIs, webhooks, and scripting.
- Troubleshoot issues related to system integrations and coordinate with vendors or external support teams.
- Maintain up-to-date documentation on system workflows, configurations, and integrations.
👥 User Support & Training:
- Serve as the primary point of contact for IT and system-related issues.
- Conduct training sessions and develop user guides for new tools or features.
- Monitor system performance and suggest improvements for operational efficiency and security.
Qualifications & Skills:
- Bachelor’s degree in Information Technology, Computer Science, or Engineering.
- 2–4 years of experience in Zoho development and administration.
- Proficiency in Zoho Deluge scripting, API integrations, and automation tools.
- Knowledge of JavaScript and Python is preferred.
- Experience supporting insurance or financial platforms is an advantage.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to train users and produce clear technical documentation.
If you are a motivated and tech-savvy individual looking to make a meaningful impact in a dynamic business environment, we’d love to hear from you!